The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Blacklisted server mods
Flying in game
Minecraft server 1.5 has a new option to allow flight (off by default) by users with hacked...
How to accept PayPal donations
Log into PayPal.com, Go to Merchant Services Under Create Buttons, click Donate Follow the...
How to allow PvP
Log into your server using WinSCP (windows) or CyberDuck (Mac). Go into the minecraft folder...
Minecraft Map/Level Seeds
To change the level seed you will want to edit the server.properties file in your minecraft...
Minecraft Server/OP Commands
You must be on OP to use these commands: From :...
For those looking for a easier way to communicate their server's location to people, we can...
MSH.n Employee characters
MinecraftServerHost.net uses two accounts to go onto servers. kingdave9 Cyprias If anyone goes...
Our test server
We have a test server running our Coal plan at test.minecraft.ms
Paying with a credit card without a Paypal account
You may use your Visa, MasterCard, American Express, or Discover card by selecting "PayPal" as...
Player slot estimates
Jeb, a Minecraft developer, says each player loads 32 chunks of the world using around 80MB of...
Player slot recommendation
During a Minecraft presentation, Jeb mentions Minecraft uses 80MB of memory per player. Now...
To turn whitelisting on type: /whitelist on in game. Then restart the server. To turn...
Windows: FileZilla, Cyberduck, WinSCPMac OS X: FileZilla, Cyberduck, TransmitLinux: FileZilla,...
Troubleshooting Server Lag and Crashes
Here are the steps you will need to take to trouble your minecraft server if you are experiencing...
Upgrading to a larger server
If you'd like to upgrade to a larger server, send us a ticket with the package you'd like and...
What are your support hours?
Our Regular Support hours are: 10am - 10pm PST (1pm - 1am EST)